“Cisco wants to deliver simple, magical experiences. Our goal is for technology to fade into the background so people can get their best work done,” said Rowan Trollope, SVP and GM of IoT and Applications Groups, Cisco. “Cisco and Salesforce coming together to form a strategic alliance can eliminate the friction users experience today so they can become more productive.”
“Nothing is more important than making our customers more successful,” said Ryan Aytay, EVP of Strategic Product Alliances, Salesforce. “We’re thrilled to announce this strategic alliance with Cisco, which will simplify the customer experience across sales, service and IoT and empower our mutual customers to be far more productive.”
Pricing and Availability
- The collaboration integrations are expected to be available in the second half of 2017. Customers will need a Salesforce license and a Cisco Spark and/or WebEx license to benefit from these integrations.
- The IoT integrations are expected to be available in the second half of 2017 and pricing will be announced at that time.
- The integrations between Cisco’s Unified Contact Center Enterprise and Salesforce’s Service Cloud are available today through the Salesforce AppExchange. We will announce availability and pricing info for additional integrations as it becomes available.
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Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europeand Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visithttp://www.salesforce.com, or call 1-800-NO-SOFTWARE.